faqs
Frequently Asked Questions
ORDER AND SHIPPING POLICIES
When will my order ship?
Most orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive a shipping notification once your order has been dispatched.
How long will shipping take?
Delivery times vary based on your location and selected shipping method:
- Domestic (U.S.): 5–10 business days
- International: 10–20 business days
Please note: Scars Podcast is not responsible for delays caused by carriers, customs, or supply chain issues.
Do you ship internationally?
Yes! We ship globally. International shipping rates and delivery times will apply at checkout.
How do I track my order?
Once your order ships, you’ll receive an email with tracking details. If you haven’t received it within 7 business days, email us at myscarspodcast@gmail.com.
In addition, you can complete the order tracking form HERE
What if I entered the wrong shipping address?
Please email us immediately at myscarspodcast@gmail.com. We’ll do our best to correct it before the item ships. Once shipped, we can’t guarantee rerouting or replacement.
What's the refund and returns policy ?
Do you accept returns or offer refunds?
All sales are final. We do not offer returns or refunds unless there is an error on our part (e.g., damaged, defective, or incorrect item). If that happens, contact us within 7 days of delivery with a photo of the issue.
Can I exchange an item?
We currently do not offer exchanges due to the custom nature of most of our merchandise. Please double-check your size and product selection before placing your order.
What if my order is damaged or incorrect?
Email us at myscarspodcast@gmail.com within 7 days of receiving your order, along with a photo and your order number. We’ll make it right.
Advertisement policy
What is the Advertising Policy ?
Advertising Policy
Scars Podcast offers a wide range of opportunities for brands, creators, entrepreneurs, and organizations to collaborate with our platform. Whether you’re seeking brand exposure, deeper storytelling, or consumer engagement, we tailor our advertising to maximize impact and authenticity.
Types of Advertising We Offer:
1. Sponsored Interviews
Feature your story, business, or journey in a dedicated podcast episode with a thoughtful, high-impact conversation. Sponsored interviews allow you to share your brand with a purpose-driven audience.
2. Social Media Placement
Get exposure through our social media platforms, including Instagram, Twitter, TikTok, and Facebook. Placements include promo posts, reels, story mentions, and co-branded campaigns.
3. Product Placement
Feature your product during an episode organically or visually across social clips and behind-the-scenes content. We offer verbal shoutouts, on-screen displays, and story integrations.
4. Sponsorships
Become an official sponsor of an episode, mini-series, or special podcast segment. Sponsorship includes logo placement, “Presented by” mentions, custom ad reads, and optional social bundle add-ons.
5. Website Advertising
Advertise your brand on www.scarspodcast.com with banner placement, homepage mention, or sidebar spotlight, subject to availability and campaign alignment.
To review all advertising options or submit an interest form, visit www.scarspodcast.com/advertise.
To learn more about who we are, explore www.scarspodcast.com/
How do I advertise on Scars Podcast?
Visit www.scarspodcast.com/advertise to view our media kit, explore placement options, and submit an inquiry. Once your form is received, our team will follow up with pricing and customization options.
Can I get a refund if I change my mind after booking?
No. All advertising sales are final. If there are technical or scheduling delays on our part, we will reschedule or extend your campaign as needed.
What’s the audience size and demographic?
Scars Podcast reaches a highly engaged audience passionate about healing, growth, authenticity, and culture. Our listeners range from 21 to 45 years old, predominantly based in the U.S., with a strong female listener base and a growing international reach. For detailed demographics and metrics, request our media kit at myscarspodcast@gmail.com.
How far in advance should I book?
We recommend submitting your advertising request at least 2–4 weeks in advance of your desired start date. This allows us to plan, schedule, and ensure maximum campaign impact.
Can I send a sample product for review or placement?
Yes, we accept physical product submissions for on-air and social placements. Email us at myscarspodcast@gmail.com to confirm interest and shipping instructions before sending anything.
Can I sponsor a full series or recurring episode?
Absolutely. We offer bundled and exclusive sponsorship packages for brands looking for a larger campaign footprint or recurring visibility. Mention this in your form on www.scarspodcast.com/advertise or email us directly.
Who do I contact for campaign support or press inquiries?
For all support, press, and partnership questions, visit www.scarspodcast.com/contact or email myscarspodcast@gmail.com.
For more information about SCARS PODCAST please visit our company’s page to learn more about the Scar’s Podcast brand.
👉 Click here to visit or company page HERE